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Having a facebook business page for your business has become an integral part of having a great web presence.

I have just discovered how to create a short and direct link to my facebook business page. Instead of sending people to facebook.com/pages/name-of-my-page/some-long-number, I can send them to facebook.com/username, and I chose what username to use. So, to visit my facebook business page now, just go to http://facebook.com/goffgrafix.

CREATING A USERNAME FOR YOUR FACEBOOK BUSINESS PAGE

It takes about five minutes to do, and it will make your advertising and marketing so much easier. The graphic designer laying out your business card or print ad for the local paper will thank you, profusely. There will be less chance of a typo linking to your business page from your online marketing. It is all around a very good change to make.

You must be an administrator of the facebook page to make this change.

Log in to facebook and go to your business page.

Click on the EDIT PAGE link in the top right of the page.

Then, click on the Basic Info link in the left navigation options.

Once there, you will see a line of text at the top that says: Create a username for this page?

Click on that link, and type the username that you want below the page name, and then click on the blue Check Availability button.

If the username is available, it will ask you to confirm that you want that username for your business page.

If you like the username that you’ve created, click the confirm button.

It is that easy.

 

 

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WHY should you care?

Blogs are all about content. We use a blog platform to deliver good content to our audience, and thus promote our businesses or our brand.

How your content is presented, however, can either improve your message, or hinder your message.

Your audience, before they even read your content, is looking at how it is designed, how it looks visually on the page. If the presentation isn’t appealing, they might not read it, or they might read it, but discount it.

If I own a store, I know that in order to get my audience to walk through the door, the store front needs to be clean, the windows organized and the walkway swept. Once people enter my store, my merchandise needs to be polished and presented in such a way that highlights it and that makes it easy for customers to find what they are looking for.

If I own a salvage yard and sell bits and pieces of salvaged items and my customers expect to dig through piles of dusty stuff to find hidden treasure at a bargain price, then I might not worry about how organized or clean my warehouse is. However, if I DO sell treasures and I expect to sell them for what they are worth, I am going to be very aware of how I design my store’s interior and exterior and how my content is presented.

A blog should follow the same principles. If you want people to be able to read your content easily and to value your content, there should be some design consistency in how it is structured.

Step one is KEEP IT CONSISTENT.

The key to good design is consistency. Less is more on well designed websites. The designer chooses a select few fonts, colors and font sizes and these are used in moderation for emphasis. The more you have a variety of shapes, fonts, font sizes and colors on your site, the more cluttered and hard to read it will be.

On your blog, make sure you use consistent capitalization. This is the easiest change you can make to have your site look more professional.

Look at the image below that shows all different treatments of capitalization. It looks like a mess.

Compare it with the image below:

It is much easier to read what the words are saying, if they follow a consistent system of capitalization.

Fortunately, you can fix your blog capitalization with just a few lines of code in your blog theme style sheet. You don’t have to go back in and retype every single blog post title, tag and category name. Using CSS you can transform text to be capitalized, uppercase or lower case.

With these few lines of code in my style sheet, I was able to make all of my blog titles, category names and tags capitalized.

.sidebar_list a {text-transform:capitalize; }
.entry-title { text-transform:capitalize; }
.headline_area { text-transform:capitalize; }

Decide what capitalization you are going to use and contact your blog programmer to make the changes for you, or if you are comfortable doing so, go in and edit your themes style sheet yourself.

On websites that are designed well, things line up.

Keep the WIDTHS OF YOUR IMAGES consistent within a blog post, and even from one post to another.

In good design, things line up visually. Often, a blog will show multiple posts on one page. The width of all the images on all these posts are going to visually relate to one another. If you are using varied sizes  and proportions of images, then it it will start to look disorganized.

The easiest way to avoid this pit fall is to  choose a consistent width for ALL of your blog images.

Under your settings, in the Media section, you can set the widths of how large you want your large, medium and thumbnail images to be on the site.

(These dimensions will depend upon the blog theme that you are using and how wide your post area is.)

I recommend  filling in these settings and then sticking to them when you upload images to your blog posts.

When you click to upload an image, once you’ve selected it, at the bottom of the window you can indicate what size it is and how to align it. If you’ve filled in these values in your media setting, it is a simple step to ensure that all your images are given consistent widths.

If all of the images have a consistent width, then your blog will start to look organized, and the content will be easier to read.

If you want to re-size your images before you upload them to your blog to make sure they are all the same widths, a great free online tool for re-sizing and editing images is http://resize.it.

Step two is KEEP IT SIMPLE.

The blog text editor is not conducive to complicated design layouts. Unless you have a custom theme created with custom fields for displaying specific data, it is best if you stick to the most simple formatting. Put your content in short paragraphs. Use ordered and unordered lists. Upload images and video. But avoid any fancy formatting.

The most successful blogs visually follow a simple pattern for their blog posts. They might start with an image at the top of the page. Then put in a paragraph or two. Then another image or video, and then more text as needed.

They find a pattern that works for the type of content they are going to be blogging about, and they consistently use that pattern on all of their blog posts.

Think about how long your blog posts are typically going to be, figure out a simple  structure that would work for the majority of your blog posts, and stick with that.

This is particularly important if you have side bars in your blog. Side bar content can often be busy and varied. If your blog post content is simple and restful to the eye, the audiences’ attention will settle on it naturally. If the blog content is displayed in a disorganized and cluttered manner, it will blend with the clutter in the side bar, and the content will be harder to read.

THINK TWICE ABOUT ALIGNING IMAGES LEFT AND RIGHT

Be very careful when having the text wrap to the right and left of images. It is tricky to get images that are aligned left and/or right with text wrapping around them to look like balanced design elements in your blog post.

Your blog post is going to be viewed on all different computers, platforms and browsers and what looks great on your computer, might not look the same on another.

The illustration below shows how left and right aligned images can be problematic.

In example 1, the images have different widths, and it looks sloppy.

In example 2, 3 and 4, the images have the same width and are inserted above the paragraph, so they look much better than example 1.

However they illustrate how the same text and images can appear on different browsers depending upon browser settings. You think your blog post is aligned beautifully, but someone else might see the images in an entirely different configuration depending upon how their browser treats font sizes and line height.

Also, beware of inserting an image in the middle of a word or sentence by accident. It might look fine when you preview your blog post. Because the text is wrapping to the right or left of the image, where it is placed in the word or sentence is not noticeable. But the appearance of your blog post when translated into other platforms, like rss feeds and emails, will degrade.

The code that your blog editor adds to the image to tell the image to go right or left on your blog’s website page is not recognized by email clients (gmail, mac mail, outlook etc..), so if your blog posts are being sent to subscribers via email, for them, any image that is aligned left or right on your blog will be stuck right in the middle of the text where you inserted it.

This image below illustrates an email that I received from a blog subscription. The blog post, although it looked fine on the blog, did not look good as an email.

For this reason, I recommend inserting images in between paragraphs and not aligning them left or right..

Think about how long your blog posts are going to be generally, figure out a simple  structure that would work for the majority of your blog posts, and follow that structure on all of your posts.

In Summary

  • Keep the formatting simple.
  • Follow a consistent pattern for the formatting of blog posts throughout the blog.
  • Stick to the same capitalization rules throughout the blog.
  • Choose three image widths for large, medium and thumbnail images and make sure all of your images throughout your blog, stick to these widths.

If your content is well designed, it will be easier to read, and the audience will value it more.

Photo credit 1 -  Photo credit 2

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The WordPress text widget is the most powerful widget in your widget library because you can add anything at all to it…. as long as you have the code. Dragging the text widget to your side bar and clicking to edit it, one is presented with a big white blank box, and that can be intimidating if you aren’t a website programmer.

My colleague, Sheryl Dagostino from thispresentlife.com, told me a neat trick for composing content for your text widgets which I am going to share below. It makes it so easy to add images, links and custom coding to text widgets. You now will have one less reason to call your web designer, and more control of your blog’s appearance.

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A great way to keep up to date with a blog that you love to follow is to subscribe to an email subscription of their posts. That way, when a new post is made, it lands right in your email inbox. If you want to offer this to people who visit your blog, it is easy to do.

The first step is to create a feedburner account for your blog. Feedburner is now one of the tools that google offers, so if you have a google account, you can log in, click the feedburner icon under your account settings

and fill in the address of your blog’s feed.

(If your blog is hosted on my server, the address would be [blog-address]/index.php/feed/rss/
So my blog feed URL or address, for example, is http://goffgrafix.com/blog/index.php/feed/rss/ )

Once you’ve burned your feed with feedburner, you click on the name of the feed, and then click on the publicize tab.

And then click on the email subscriptions link in the left hand menu

You then need to activate that service by clicking on the activate button.

Once you’ve activated the email subscriptions, feedburner gives you the embed code for the opt in form that will let visitors subscribe to your blog and have it arrive in their email inbox.

Highlight and copy all of the code, and then you can paste it into a blog post or a text widget on your blog website.

 

 

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how my signature file keeps me polite

by Heather Goff on February 26, 2011

in useful info

Being a web designer/programmer, most of my business communications are done through email.

I receive literally hundreds of emails a day, and sometimes I am emailing back and forth to a client repeatedly while also trying to get done the programming on my plate. Now this in itself is probably not a great practice – I should have a time set aside just for email where I can give it 100% of my attention, but life comes at you from all directions in my field, and a client who has a burning question, or who has forgotten the log in to their content management system sometimes needs immediate assistance.

Looking at my emails several years back, I realized that when I made quick replies to client questions, I often forgot the basic courtesies that should be part of a professional correspondence: “Hello” and “Sincerely”. My rushed emails, bereft of the greeting and signature, appeared abrupt and rude in some cases.

I don’t want to be rude or abrupt to my clients. I may feel like I’m racing the clock in that moment and feel rush rush rushed.. but that doesn’t excuse sending a communication off without courtesy. My clients sometimes only know me through the emails that we exchange, so those emails inform their opinion of me and their experience doing business with me.

To stop this unintentional rudeness, I created a signature file for my emails that automatically appears on the email no matter what: when I create a new email, or when I hit reply. That signature actually contains the “Hi” at the beginning of it, as well as the “sincerely” and all my contact information at the end. That way I am forced to stop and look at it and write the name of my client after the “Hi”. On every email, I greet them by name, and on every email, they have my full name and all of my contact information.

Just the act of writing their name at the top often slows me down enough to make a more thoughtful reply than I might have if I was just typing a quick response and hitting the send button.

The last thing that I want to do is be  rude or abrupt. Communication is the groundwork for creating successful websites.

Below I have links to tutorials on how to set up custom signatures in different mail programs:

Outlook: http://www.ehow.com/how_4500972_set-up-outlook-signature.html

Thunderbird: http://www.ehow.com/how_4442853_create-signature-thunderbird-email.html

Mac Mail: http://oit.pdx.edu/how-to-mac-mail-signature

Gmail: http://www.ehow.com/how_4665440_add-signature-gmail.html

If you know any tips for setting up signatures in your email programs, please share them in the comments.

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I use PayPal all the time to make online purchases. I find it very very convenient.

A number of my clients use it to collect payments on their websites because it is free to join, the fees are comparable to other merchant services and your customers no longer need a PayPal account to make a purchase or pay an invoice with PayPal. It is a great option for letting people pay you online.

Several weeks ago, a client of mine called because one of her customers kept having their credit card declined by PayPal and she wanted to know what could be the matter. We did some sleuthing. I called the PayPal customer service number (888-215-5506), but since the difficulty didn’t happen with a transaction on my PayPal account they couldn’t check the logs. When my client called, they were able to look at the error logs and we found out why the credit card would not go through.

AND it wasn’t for all your normal reasons like the billing address doesn’t match the credit card address or the card is maxed out. It was for a reason that never would have occurred to me.

When you go to check out with PayPal, there is an option to not check out with a PayPal account (see image below).

The reason why the customer’s credit card was being rejected was because the customer had a PayPal account with that credit card number recorded in it. However, the customer didn’t realize that they could pay by credit card logging into their PayPal account, or for some reason wanted not to log into their PayPal account, so they had clicked on “Don’t have a Paypal account” option and were trying to pay outside of their PayPal account.

PayPal assumes that if a credit card number is in someone’s PayPal account, and then a charge is run through on the same number but not through the PayPal account, there may be fraud involved. The card might have been lost or stolen.

If you have a PayPal account, the option “Don’t have a PayPal account” will not work unless you use a credit card number that is not associated with your PayPal account.

PayPal defaults, I believe, to extract payments from the bank account that you have on file. If times are lean and your bank account is feeling anemic, then you may hesitate to use PayPal for purchases. It is very very easy, however, to change the payment method for a purchase once you’ve logged into your PayPal account.

When you log into your PayPal account to make a purchase, there is a link to change your payment method.

When you click the change link, you can then select to pay with your credit card on file.

In conclusion, if you have a credit card on file with PayPal, and want to make purchases with that credit card, you need to do it by logging into your PayPal account and selecting it as a payment method. If you try to use it without logging into your PayPal account, chances are it will be declined.

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